Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
Spacious rooms
Friendly staff
Higher pricing
Non-central location
8.2/10
Great
Rooms
8.8
Location
7.4
Service
8.2
Dining
7.2
Guest reviews
8.2/10
based on 5 reviews
7.5
7.5/10 based on 30 reviews
Marcus
United States of America,
February
2024
8.4/10
My stay at the hotel was truly remarkable. The rooms were clean, comfortable, and offered a beautiful balcony view of the ocean. The service was friendly and accommodating, although there were a few hiccups. The location was idyllic with many swimming pools and the beach just steps away, yet there were some minor inconveniences. Dining options were decent, and the facilities were top-notch.
Rooms
9.0
The rooms are spacious and offer a beautiful balcony view of the ocean.
Service
8.0
The service was friendly and accommodating.
Location
9.0
The location is idyllic with many swimming pools and the beach just steps away.
Dining
7.0
The dining options were decent, nothing extraordinary.
Facilities
9.0
The facilities were top-notch and well-maintained.
Doug
United States of America,
December
2023
8.6/10
The hotel rooms were spacious and comfortable, spotlessly clean, and had a unique design with sliding walls that combined the bedroom and bathroom seamlessly. The service was exceptionally friendly and helpful, making our stay special. The location offered beautiful pools, easy access to the beach, and spacious rooms, though it was not within walking distance to downtown. The dining experience was excellent with a variety of choices, but the pricing was on the higher side. Overall, a great place to stay for relaxation and luxury.
Rooms
9.0
The rooms were spacious and spotlessly clean, offering a unique design with sliding walls.
Service
9.0
The service was extraordinarily friendly and helpful throughout our stay.
Location
8.0
The hotel had many beautiful swimming pools, easy access to the beach, and spacious rooms, though not in walking distance to downtown.
Dining
8.0
The dining experience was excellent with a wide selection of choices.
Facilities
9.0
The hotel offered great amenities and facilities for a luxurious stay.
Spacious rooms
Higher pricing
Michael
United States of America,
November
2023
7.8/10
I felt like I was in a palace I can call home. The hotel is really a mixed bag with its many swimming pools and the beach right at your doorsteps, but the location is a bit off from the city center. The rooms are so pretty and spacious, but the service and dining experiences had their ups and downs.
Rooms
8.0
The rooms are big and beautiful with full facilities and Crabtree & Evelyn amenities. A real treat!
Service
9.0
The service was warm, helpful, and thoughtful. The staff was excellent, providing a great experience overall.
Location
7.0
The hotel's many swimming pools and direct access to the beach are fantastic, like having your private paradise. However, the issues on some days with debris on the beach were a downside.
Dining
7.0
The dining experience is a mix. While the gourmet pizzas are fantastic, some options may not justify the price tag.
Facilities
8.0
The facilities are modern and impressive, offering a range of amenities for a comfortable stay.
Red
United States of America,
June
2023
7.2/10
The hotel offers spacious and well-equipped rooms but may feel isolated with construction affecting taxi accessibility. The service varies, with friendly staff but occasional gaps in coverage. Dining provides diverse options, and the facilities are generally good.
Rooms
8.0
The room was very spacious and well-equipped with all essentials.
Service
7.0
The staff were friendly and helpful.
Location
6.0
The hotel has many swimming pools and is located by the beach, but may feel isolated from downtown with premium taxi charges due to road construction.
Dining
8.0
The dining experience was good with lots of variety.
Facilities
7.0
The hotel provides good facilities overall.
William
United States of America,
June
2023
7.8/10
Staying at our hotel was a luxurious experience with spacious and clean rooms equipped with top-notch amenities, though the service had some hiccups. The location offered stunning views but had its drawbacks. The dining options were just average, and the facilities were decent overall.
Rooms
10.0
Our hotel room was very luxurious, a definite 5-star experience with big and beautiful rooms that had full facilities and 'Crabtree & Evelyn' amenities.
Service
8.0
The service staff were very warm, helpful, and thoughtful, providing excellent service, despite a minor issue with the airport shuttle service.
Location
7.0
The hotel is situated in a pretty location with many swimming pools and the beach at your doorsteps, offering spacious hotel rooms, though there were some challenges, earning it a rating of 7.
Dining
6.0
The dining experience was ok but not worth the price, providing a standard mixture of continental breakfast and Asian selections.
Facilities
8.0
The facilities met expectations, offering everything needed for a comfortable stay.